| Abstract
Context: Regular performance assessment is the basis of effective managerial decision-making, which is crucial to increasing the
productivity of an organization. A distinct characteristic of an effective performance assessment is the implementation of various methods
that assess the conformity with multiple indicators and criteria. The present comprehensive review aimed to extract the factors affecting
the performance assessment of the organization.
Methods: We conducted a comprehensive search in databases, including PubMed, Embase, SID, and Magiran, in January 2020. Inclusion
criteria were articles with the English language and available full-text ones that were about influential factors on organization performance
assessment. Two independent reviewers checked the research process and screening of the articles. Content analysis was used for data
synthesis.
Results: A total of 18 articles were included in this study. Factors influencing organizational performance assessment were categorized
into three themes and 22 sub-themes. The themes included performance assessment indicators, performance assessment criteria, and
background factors in performance assessment.
Conclusions: Indicators, criteria, and background factors provide a framework for assessing the organization’s overall performance. An
organization can manage its human resources effectively and efficiently by considering all effective factors. Identification and classification
of influential factors can be of help for managers and decision-makers in creating a performance assessment system. |