Barriers to Communication and Information Exchange in Patient Transfer and Its Consequences

Barriers to Communication and Information Exchange in Patient Transfer and Its Consequences


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دانشگاه علوم پزشکی تبریز
دانشگاه علوم پزشکی تبریز

نویسندگان: فرامرز پوراصغر , جعفر صادق تبریزی , احد بناگذار محمدی

کلمات کلیدی: patient transfer, communication, information exchange, center for treatment guidance and information

نشریه: 13052 , 12 , 8 , 2019

اطلاعات کلی مقاله
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نویسنده ثبت کننده مقاله فرامرز پوراصغر
مرحله جاری مقاله تایید نهایی
دانشکده/مرکز مربوطه دانشکده مدیریت و اطلاع رسانی پزشکی
کد مقاله 75412
عنوان فارسی مقاله Barriers to Communication and Information Exchange in Patient Transfer and Its Consequences
عنوان لاتین مقاله Barriers to Communication and Information Exchange in Patient Transfer and Its Consequences
ناشر 4
آیا مقاله از طرح تحقیقاتی و یا منتورشیپ استخراج شده است؟ خیر
عنوان نشریه (خارج از لیست فوق)
نوع مقاله Original Article
نحوه ایندکس شدن مقاله ایندکس نشده
آدرس لینک مقاله/ همایش در شبکه اینترنت

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Abstract Background & Objectives: The patient transfer is multidisciplinary process and communication and information exchange are crucial for its successful accomplishment. The purpose of this study was to identify barriers that negatively influence communication and information exchange during the patient transfer between hospitals and the Center for Treatment Guidance and Information (CTGI) and to describe their consequences. Methods: A qualitative study based on Focus Group Discussion (FGD) and a semi-structured interview was conducted. Three FGDs were carried out with 5 experts with years of experience working in the CTGI and 25 interviews with individuals involved in patient transfer process. Data were analyzed using content analysis method. Findings: Three major themes including poor communication and information exchange at the CTGI, referring hospital, and receiving hospital were identified. The most important sub-themes at the level of CTGI were: the unavailability of accurate patient medical history and lack of confidence and different working process for patient admissions in hospitals. At the level of referring hospital they were incomplete medical history, medical documents, vague patient transfer indications and lack of effective communication. At the level of receiving hospital they were lack of providing feedback, lack of mutual communication and incorrect report of available beds. Also four major consequences of poor communication and information exchange were identified to be managerial, clinical, economic and social consequences. Conclusions: To overcome the barriers, there is a need for proper monitoring by accountable organizations, reviewing the protocols for patient transfer, an increase in inter-sector collaboration and improvement in communications infrastructure and collection of data.

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نویسنده نفر چندم مقاله
فرامرز پوراصغراول
جعفر صادق تبریزیسوم
احد بناگذار محمدیچهارم

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Barriers to Communication and Information Exchange in Patient Transfer and Its Consequences.pdf1399/12/25188911دانلود