| خلاصه مقاله | Communication is an important part of Family-Centered Care, in which the
nurses establish an open and honest communication with the patient and his/her family. It is
necessary to consider the family’s culture in communication. Inter-cultural communication
leads to effective communication, efficient intervention, patient’s satisfaction, and adherence to
the recommended diets. The aim of this study was to explore inter-cultural communication in
pediatric nursing care in Iran. Methods: This study was a conventional content analysis. The
participants included 25 nurses and 9 parents from pediatric wards of hospitals located in
Northwest and Central Iran. Semi-structured interviews were conducted. Data were analyzed
using Graneheim and Lundman’s method of content analysis. Data was transcribed verbatim,
words, sentences, and phrases were considered meaning units, abstracted, labeled and
compared for developing categories. Findings: Inter-cultural communication in pediatric
nursing care consists of two categories of “language” and “reaching common understanding”.
Nurses who are unfamiliar with the child/parent mother tongue, establish an imperfect and
smattering verbal communication through the vocabulary they have learned, are aided by other
people (co-workers, companions or translators), or communicate a written form and body
language. To achieve a common understanding, nurses/parents may establish a mutually
effective communication by clarifying and explanation of the concepts. Nurses do their best to
form an appropriate communication consistent with the level of literacy and understanding of
parents without referring to complicated words. Conclusion: Nurses encounter a large number
of families with diverse ethnic and cultural characteristics; and nurse managers and hospital
officials need to employ interpreters and supply equipment and translation software to
facilitate the delivery of intercultural communicatio |