| خلاصه مقاله | Background and aims: to explore the psychometric properties
of the Persian version of the Patient Satisfaction Questionnaire
(PSQ).
Methods: In this cross-sectional study in 2015, the psychometric
properties of the Persian version of the PSQ were determined
by participation of 10 patients, 14 experts and 488
residents. Impact score, content validity index, content validity
ratio of the items were calculated. Construct validity and reliability
of the scale were examined conducting exploratory factor
analysis and Cronbach’s Alpha and Inter class correlation coefficient
(ICC), respectively, using STATA, version 13. This research
project was approved by the Ethics Committee of Tabriz
University of Medical Sciences.
Results: Based on the findings, questionnaire had: CVI=0.94,
CVR=0.84, Impact Score=4.61, Cronbach’s Alpha=0.93 and
ICC=0.513 (Sig.0.00). A single factor was identified according
to the eigenvalue distribution of PSQ. That factor could predict
about 93% of the variance.
Conclusion: Persian version of PSQ had satisfactory reliability
and validity, as well as adequate feasibility based on the field
results. Medical teachers and managers at every Persian-speaking
country can reliably evaluate residents’ communication skills,
applying the Persian version of PSQ. |