Patients’ Satisfaction with Medical Residents’Communication Skills at the Largest Teaching and Treatment Center in NorthWest Iran in 2016

Patients’ Satisfaction with Medical Residents’Communication Skills at the Largest Teaching and Treatment Center in NorthWest Iran in 2016


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صفحه نخست سامانه
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نویسندگان
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دانشگاه علوم پزشکی تبریز
دانشگاه علوم پزشکی تبریز

نویسندگان: مهدی نوری , سعیده غفاری فر , همایون صادقی بازرگانی , رضا غفاری

کلمات کلیدی: Patient Satisfaction, Communication Skills, Residents

نشریه: 55468 , 4 , 18 , 2017

اطلاعات کلی مقاله
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نویسنده ثبت کننده مقاله سعیده غفاری فر
مرحله جاری مقاله تایید نهایی
دانشکده/مرکز مربوطه مرکز تحقیقات آموزش علوم پزشکی
کد مقاله 60464
عنوان فارسی مقاله Patients’ Satisfaction with Medical Residents’Communication Skills at the Largest Teaching and Treatment Center in NorthWest Iran in 2016
عنوان لاتین مقاله Patients’ Satisfaction with Medical Residents’Communication Skills at the Largest Teaching and Treatment Center in NorthWest Iran in 2016
ناشر 4
آیا مقاله از طرح تحقیقاتی و یا منتورشیپ استخراج شده است؟ بلی
عنوان نشریه (خارج از لیست فوق)
نوع مقاله Brief Report
نحوه ایندکس شدن مقاله ایندکس شده سطح سه – Scopus
آدرس لینک مقاله/ همایش در شبکه اینترنت http://emedicalj.com/?page=article&article_id=44968

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Background: Given that the capability to build an effective relationship with patients has been reported as a strong predictor of physicians’ professional achievements, this study was intended to assess patients’ satisfaction with medical residents’ communication skills at the largest teaching and treatment center in NorthWest Iran in 2016. Methods: This cross-sectional study was conducted in 2016. Using the valid and reliable Persian version of the patient satisfaction questionnaire, 488 patients assessed communication skills of 198 medical residents, using a seven-point Likert scale, from “poor to fair” to “outstanding”. Data were analyzed using STATA, V 13 for descriptive, co relational, one way ANOVA and regression analyses. Results: Themeanof patients’normalized overall satisfaction score with medical residents’ communicationskillswas48.818 (out of 100). Patients’ satisfaction with 6 of the 10 considered to assess skills was less than the median score of the statistical population. The relationship between patients’ overall satisfaction score with their educational, income, and socio-economic level unlike with their gender and residential area was statistically significant. Conclusions: In this study, patients’ overall satisfaction with medical residents’ patient-physician communication skills was moderate. It is recommended that training as well as evaluation of communication skills should be a pivotal part of residents’ formal curriculum.

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نویسنده نفر چندم مقاله
مهدی نوریاول
سعیده غفاری فردوم
همایون صادقی بازرگانیسوم
رضا غفاریچهارم

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14- Imam Reza patient satisfaction.pdf1396/01/21133015دانلود