| This study aimed to create macroergonomics awareness and wakefulness at the organizational level at a
manufacturing company with emphasis on understanding the importance improving “Working Conditions Systems”
(Health, Safety, and Ergonomics) and understanding the necessity of applying ergonomics to work system. It
sought to develop a vision and ideas as well as drawing up checkpoints for the organization of work when the
research could be with company and the participation of participants, not only on people or techniques and tools.
The survey approach was used. Data was collected from several steps with different sample participants: 1) Three
questionnaires were conducted on managers viewpoint (29 people), on health, safety and environment staff’s
viewpoint (5 people) and operating worker’s viewpoint (85 people), 2) Using of the “Future Workshop” for middle
managers (15 participants), 3) Using of ILO ergonomics checklist in one of units of the company (29 participants),
4) Evaluating the workshop among middle managers (15 participants), 5) Interview with some participants in “Future
Workshop” (10 participants) and, 6) interview with some participants involved in applying the ergonomics checklist (4
participants), 7) Review of the organizational documents was used. In the data collection, the participants were made
to study the organizational knowledge with different PDSA cycles of learning and the desire of understanding for
changing the improving working condition system when an external and internal facilitator team was formed. Based
on the analysis of participants feedbacks on the implementation of different work evaluation approaches and their
reflection from learning, key findings were made through intentional learning on PDSA Cycles of learning, based on
a systemic pre-macroergonomics intervention work process on how the participants could be ‘empowerment through
reflection’ with the different getting learning understanding when there were the different concepts of “learning” and
reply on the appreciative inquiries as a meta- reflection. |