| Background
Restrictions on resource accessibility and its optimal application is the main challenge
in organizations nowadays. The aim of this research was to study the technical
efficiency and its related factors in Tehran general hospitals.
Materials and methods
This descriptive analytical study was conducted retrospectively in 2014. Fifty-four
hospitals with private, university, and social security ownerships from the total 110
general hospitals were randomly selected for inclusion into this study on the basis of
the share of ownership. Data were collected using a checklist with three sections,
including background variables, inputs, and outputs.
Results
Seventeen (31.48%) hospitals had an efficiency score of 1 (highest efficiency score).
The highest average efficiency score was in social security hospitals (84.32). Private
and university hospitals ranked next with an average of 84.29 and 79.64, respectively.
Analytical results showed that there was a significant relationship between hospital
ownership, hospital type in terms of duty and specialization, educational field of the
chief executive officer, and technical efficiency. There was no significant relationship
between education level of hospital manager and technical efficiency.
Conclusion and recommendations
Most of the studied hospitals were operating at low efficiency. Therefore, policymakers
should plan to improve the hospital operations and promote hospitals to an optimal
level of efficiency. |